Help
We're a small team.
We answer fast.
If you're stuck, email us. If you're weighing whether to sign up, the FAQ has what you need.
Before you sign up
The FAQ covers it.
Pre-purchase questions live on our FAQ — pricing, hardware, privacy, how this compares to DerbyNet, all of it.
While you're using GrandPrixHQ
Email us. We read every one.
We're a small team and we read every email. When you're on Pro, you get priority support; District plans include a direct line and an onboarding partner.
Email usAll systems normal
What we commit to: same-day reply on Pro, and within 2 hours during race-day windows on District.
Built by people who've run pinewood derbies. We get the pressure you're under.